turknode.cloud/help
Help
Short answers to the questions we get most. Anything else: open a ticket in the panel, 24/7.
Account and billing
What do I need to sign up?
Only an email address. No card, phone number or documents. You must be 18 or older.
How fast is a server ready?
Usually within a few minutes of ordering. Setup is automatic.
How do I cancel?
Open the server, scroll to the Cancel Service card at the bottom and confirm. Billing stops and unused hours return to your wallet.
Can I top up automatically?
Yes. Billing → Top up → Enable auto-recharge saves a card that tops up the wallet when a renewal needs it.
Do you accept Bitcoin?
Not at the moment. We accept USDT and TRX on TRC20, with fees under $1.
Servers
Are vCPUs shared?
No. Every plan has dedicated vCPUs reserved for your server.
How do I log in to Linux?
ssh root@SERVER_IP with the root password shown on the server page.Can I upgrade without changing the IP?
Yes. Upgrades within the same series keep the IP; you pay only the difference for the rest of the month. Downgrades are not offered.
My IP is blocked somewhere. What now?
Open a ticket, do not delete the server. We check it and replace it — the first time free, then $1.
Are any ports blocked?
None in Istanbul. In Frankfurt only outgoing port 25 is blocked by default.
Support
How do I reach you?
Tickets in the client panel, 24/7. Our AI assistant answers common questions at once and hands anything else to an engineer.
Where can I see outages?
On our status page.